Sutton Kersh has won an award at the prestigious Estate & Letting Agent Awards (the ESTAS).
The Liverpool based estate agent received the Silver award in the Best Estate Agent in North West (South) region which covers Merseyside, Cheshire and Greater Manchester.
James Kersh, Managing Director of Sutton Kersh said: ‘We are absolutely thrilled to be recognised at this year’s ESTAS. It means so much to us as we know it is our customers who have judged our performance.
‘We take our levels of customer service very seriously and have always been proud of the personal service we provide. This is a great way to demonstrate how good we really are.’
The awards, celebrating their 10th year, determine the best estate agents in the country through research carried out amongst customers who are asked a series of questions about the service they have received from their agent. In total 23,000 questionnaires were completed by customers during the competition.
Agents were shortlisted in 18 regions around the country. ‘The ESTAS competition is about recognising the hard work agents put in every day, every week and month of the year,’ says Simon Brown who runs the national scheme. ’So to be shortlisted is a great achievement, but to win is the highest accolade any agent can achieve.’
The award, sponsored by Zoopla Property Group, was announced by Phil Spencer, the TV property expert, at a lavish luncheon and ceremony at the Hilton Park Lane London, attended by 600 of the UK’s top estate and letting agents and suppliers to the industry.